Order Administrator I
Company: Nikon Metrology, Inc.
Location: Brighton
Posted on: October 18, 2024
Job Description:
Order Administrator IJOB PURPOSE:Nikon Metrology is seeking a
highly detail-oriented Order Administrator who will be responsible
for accurate and efficient processing of incoming customer purchase
orders. The ideal candidate should possess a thorough understanding
of systems, procedures and possess the ability to successfully
facilitate the flow of information both internally and externally.
LOCATION:100% Onsite role at our NMI Brighton HQWHY NIKON
METROLOGY?You would be joining a global company and becoming part
of the future, giving you the opportunity to enter a career where
you can help to shape and define innovation. QUALIFICATIONS:
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- 2-4 years' proven experience in the following areas:
Purchasing, Order Fulfillment, Invoicing, Shipping, and Inventory
Movement.
- High school diploma
- 2 years intermediary proficiency working in Navision or other
ERP software.
- 2 years of general financial knowledge and/or background.
- Strong attention to detail.
- Ability to resolve conflict in a positive and professional
manner.
- Demonstrate superior customer service skills through verbal
and/or written communication in a professional manner. DESIRABLE:
- Ability to read/speak Spanish. KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following: PURCHASE ORDER
ENTRY AND FULFILLMENT
- Interpret and understand purchase order directions, including
clarification and communication to the customer and internal
departments when necessary.
- Input orders with accuracy and understanding how it impacts
other departments and overall financial impact.
- Accurately manage the flow of data and information both
internally and externally to ensure order fulfillment.
- Understand customer requirements to ensure timely order
fulfillment, accurate invoice, and prompt payment.
- Communicate order exceptions and any other discrepancies to
appropriate departments and team leaders.
- Complete appropriate paperwork and forms.
- Navigate customer websites to find and download purchase
orders. RETURN ORDERS
- Knowledge of how returned items affect inventory and
invoicing.
- Work with Sales Order Entry Manager or Billing Coordinator to
understand credit requirements.
- Proper classification of Return Orders depending on customer
return requirements ANCILLARY RESPONSIBILITIES:
- Adhere to and administer new customer credit documents, setup,
and processes.
- Knowledge of state sales tax requirements as it relates to
sales order processing.
- Understanding of inventory movement.
- Assist customers with order acknowledgements, status, and
questions.
- Work and communicate as a team to complete shared workload
amongst order entry department.
- Ability to multitask and re-prioritize work throughout the
day.
- Assist the sales and service department with questions.
- Interact with all levels of department representatives both
internally and externally.
- Work independently, solve problems and make decisions based on
department procedures.
- All other duties, as needed or required.WORKING
ENVIRONMENT/PHYSICAL REQUIREMENTS
- Must be able to sit for extended periods of time.HOW WE TAKE
CARE OF OUR TEAMCULTURE SPIRIT
- Work as a Team, Act as a Family! We believe in bringing our
team members together in a diverse and friendly company atmosphere
to celebrate and socialize, to inspire each other and keep our
community strong and close inside and out of the office.PERSONAL
DEVELOPMENT
- We want you to grow with us and be the best version of
yourself, which is why we offer competitive compensation,
training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
- We will take care of you with industry leading medical, dental,
vision plans and many more benefits that allow us and you to
continue to be AMAZING!As an EEO/Affirmative Action Employer, all
qualified applicants will receive consideration for employment
without regard to age, race, color, religion, sex, sexual
orientation, gender identity or national origin or because he or
she is an individual with a disability or disabled veteran, Armed
Forces service medal veteran, recently separated veteran, or active
duty wartime or campaign badge veteran, or thereinafter referred
collectively as "protected veterans".
Compensation details: 20-24 Hourly Wage
PId56d4cfb9aab-37248-35814993
Keywords: Nikon Metrology, Inc., Dearborn Heights , Order Administrator I, Other , Brighton, Michigan
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